Solo Note is built and maintained by a small team. If something doesn't work, we want to know — and we usually answer email within one business day.
The fastest way to reach support is email. Please include your macOS version, your Solo Note version (in Solo Note → About), and a short description of what went wrong.
Vicras · 1209 N Orange St., Wilmington, DE 19801, USA
Solo Note stores sensitive data, so security reports are triaged with priority. Please do not open public GitHub issues for suspected vulnerabilities. Instead, email security@vicras.io with:
.solonote import, or via another vector.We acknowledge security reports within seven days and aim to ship a fix within thirty days for high-severity issues.
No. Solo Note is intentionally single-device. You can move
a vault between Macs by using the encrypted
.solonote export and import flow, which is
explicit and password-gated. We do not operate sync
infrastructure, and the App's sandbox entitlements deny
network access entirely.
No. Solo Note has no account and no login password. Your data is still fully encrypted on disk — the encryption key is generated for you and kept in your Mac's secure Keychain, bound to this device, so the app unlocks transparently each launch and the key never leaves your Mac.
The one password worth writing down is the optional
password you set on an encrypted .solonote
backup. We never see it and can't recover it — if you lose
it, that backup file stays encrypted forever, so store it
in a password manager.
Inside a single encrypted SQLite file at
~/Library/Application Support/solo-note/. The
folder is excluded from Spotlight indexing and Time
Machine backups by default. The Mac App Store sandbox
places this under the container ~/Library/Containers/io.vicras.solo-note/.
Run Export… from the Command Palette (or press
⇧⌘E) — or use the “Backup Now to
Folder…” command for a timestamped copy — to write an
encrypted, password-protected .solonote
archive to a destination of your choosing. We recommend
storing backups on a separate volume or external drive.
Markdown is supported both ways: Import Note from
Markdown… (⌥⌘I) turns a .md file
into a note, and Export Note as Markdown…
(⌥⌘E) writes one back out. Obsidian and Evernote
import are tracked features and not yet shipped. For whole
vaults, Solo Note uses its own encrypted
.solonote format.
Solo Note is macOS-only by design today. The crypto and storage layer is built around macOS APIs (Keychain access controls, NSWindow sharing-type guarantees, hardened runtime). A future iOS / iPadOS port would be a separate project with its own threat model.
No. No analytics, no crash reporters, no “phone home,” no opt-in metrics. See the Privacy Policy for details.
macOS 14 Sonoma and later, on both Apple silicon and Intel Macs. The shipping build is a notarized universal binary.
Email support@vicras.io with reproduction steps. If you'd like a more public track, file an issue on the public GitHub mirror — but please redact anything sensitive first.
Drag Solo Note from Applications to the Trash. To
also remove your local data, delete
~/Library/Containers/io.vicras.solo-note/.
Once that folder is gone, your notes are unrecoverable.